If you are clients of State Of Cards™, then we need to verify account. This is to comply with an additional regulatory requirement for application KYC.
Topping up by card should be instant. If your top-up is still pending, it’s likely that the funds will be reverted back to your bank account shortly.
You need to verify your identity in order to use your State Of Cards™ account.
You’ll find your card expiry date on your card.
If your account in the State Of Cards payment system is not verified, contact support and ask to deactivate your account.
Firstly, check if you haven’t accidentally frozen your card. You can check this in the ‘Cards’ section of the State Of Cards account.
If this happens,
Know Your Client (KYC) is a requirement that protects both financial institutions and their clients. Financial institutions are required to formally verify the identity of all clients and understand the purpose of trading, expected volumes and jurisdictions their clients will use.
Simply put, fiat money is currency issued and printed by a government.
Please login to your account and then select “Block your card” or “Lost or stolen”.
The European's domestic clearing scheme for simplifying the European banking transaction network and processing Euro payments within the SEPA region.
Complete this contact request form and we'll get back to you as soon as we can.
When applying and creating an account for State Of Cards™ you will need to verify your identity and adress.
Due to compliance reasons, we’re unable to accept top-ups by transfer from certain sources.
It usually takes 72 working hours to verify documents.
The actual time your bank transfer will take from the moment it is initiated to the moment it reaches your State Of Cards account depends on many factors...
To pass verification, you must provide the required documents.
Please double-check the expected delivery date for your card under the “Cards” section of the account.
Please contact our support team. Provide the technicians with your User ID and payment confirmation. Specialists will be able to track your payment and find out at what stage the top up is
Only loading channel to State Of Cards is bank transfer from your bank.