Accepted proof of identity (POI) documents

ying and creating a Crypto E-Walletaccount you will need to verify your identity using one of the following options: a governmental ID, a passport or driver´s license*. You will also need to verify your address using one of the following options: tax certificate, bank-invoice etc.

To pass verification, you must provide the required documents. Please note that all data in the documents provided must be filled in Latin alphabet. Make sure all four corners are clearly visible when scanning (copy, photo) the document. The document must be of good quality, easy to read, and all data must be clear. Such documents must contain the client's name, address and be no older than 3 months at the time of submission of the documents.

  1. For proof of identity, provide a governmental ID, a passport or driver´s license* , containing your photo and details in English.

  2. Please provide one of the following documents to verify your address: • utility bill (water, electricity, gas); • tax document; • certificate of residence.*

*Only customers from the following countries can be verified with a driver's license: Canada, United Kingdom, New Zealand and Australia.

Questions? Please contact us via: [email protected]

Last updated on 22nd January 2025

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