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I want to change my email
If your account in the State Of Cards payment system is not verified, contact [email protected]
My Crypto Card has been damaged, lost or stolen
Please contact [email protected]
When will the money reach my State Of Cards account
The actual time your bank transfer will take from the moment it is initiated to the moment it reaches your State Of Cards account depends on many factors...
How can I correct a mistake in the questionnaire?
To correct your profile data, contact our support team by email and ask to reset your profile form so that you can fill in the correct information.
Verifying your identity
You need to verify your identity in order to use your State Of Cards™ account.
Am I affected by the bank account verification process?
If you apply for a State Of Cards Crypro E-Wallet, then we need to verify the account. This is to comply with an additional regulatory requirement for application KYC.
SWIFT
SWIFT stands for Society for Worldwide Interbank Financial Telecommunications. Set up in 1973, it’s a member-owned cooperative that developed a communication platform to transmit secure financial transaction information between the financial institutions it represents.
Why is my top-up still pending?
Topping up by card should be instant. If your top-up is still pending, it’s likely that the funds will be reverted back to your bank account shortly.
Why was I charged a fee for my top-up?
Only loading channel to State Of Cards is bank transfer from your bank.
Single Euro Payments Area (SEPA)
The European's domestic clearing scheme for simplifying the European banking transaction network and processing Euro payments within the SEPA region.
What if I forget my password?
If you have forgotten your password,
How do i do the Middle Verification?
https://stateofcards.com/wp-content/uploads/2025/03/Middle-Verification-Version-2.pdf
I have topped up my Crypto E-Wallet account, but the funds have not been received.
There may have been connection issue – Please try again.
How do I change my contact information?
Please contact [email protected], specialists will help you change your contact information.
How can I register and verify minors?
Unfortunately, persons under the age of 18 cannot register with the State Of Cards payment system. Only clients aged 18 and over are eligible to register in the system and undergo full verification.
FIAT
Simply put, fiat money is currency issued and printed by a government.
How long does it take to check documents?
It usually takes 72 working hours to verify documents.
Why is my account not active?
Your account will become active when the verification process of all your documents is complete. The verification result will be sent to you by e-mail.
My State Of Card has been swallowed by an ATM
If this happens,
