I have not received my Crypto Card
Please double-check the expected delivery date for your card under the “Crypto Cards” section of the account.
Am I affected by the bank account verification process?
If you apply for a State Of Cards Crypro E-Wallet, then we need to verify the account. This is to comply with an additional regulatory requirement for application KYC.
Accepted proof of identity (POI) documents
When applying and creating a Crypto E-Wallet account you will need to verify your identity and adress.
I have topped up my Crypto E-Wallet account, but the funds have not been received.
There may have been connection issue – Please try again.
How long does it take to check documents?
It usually takes 72 working hours to verify documents.
How do I change my contact information?
Please contact [email protected], specialists will help you change your contact information.
My Crypto Card has been damaged, lost or stolen
Please contact [email protected]
I want to change my email
If your account in the State Of Cards payment system is not verified, contact [email protected]
How do i do the Middle Verification?
https://stateofcards.com/wp-content/uploads/2025/03/Middle-Verification-Version-2.pdf