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Complete this contact request form and we'll get back to you as soon as we can.

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I have not received my State Of Cards

Please double-check the expected delivery date for your card under the`Cards` section of the account

Accepted proof of identity (POI) documents

When applying and creating an account for State Of Cards™ you will need to verify your identity and adress.

SWIFT

SWIFT stands for Society for Worldwide Interbank Financial Telecommunications. Set up in 1973, it’s a member-owned cooperative that developed a communication platform to transmit secure financial transaction information between the financial institutions it represents.

How to access your IBAN account

How to access your IBAN account

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My balance hasn't been updated following a bank transfer

Due to compliance reasons, we’re unable to accept top-ups by transfer from certain sources

Am I affected by the bank account verification process?

If you are clients of State Of Cards™, then we need to verify account. This is to comply with an additional regulatory requirement for application KYC.

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