How do I top up my SOC card by bank transfer?

To top up your SOC card by bank transfer:

Can I withdraw cash with my SOC card?

Yes, you can withdraw cash from all ATMs in France and abroad.

Why was my withdrawal refused?

If your withdrawal is refused, please check the following points:

How do I obtain my RIB/IBAN?

To obtain your RIB/IBAN, your profile must be fully verified. Once this verification is complete, access your ‘My account’ area on the SOC website to retrieve your IBAN/RIBAN.

How long does it take to receive a transfer on my card?

The delay in receiving a transfer varies between 2 and 4 working days, depending on the bank.

I have not received my SOC card, what should I do?

Please double-check the expected delivery date for your card under the Cards section of the account.