Question 1

What is 3DS?

Accepted Answer

3DS (also known as « The Mastercard Identity Check » and « Verified by Visa ») is a 3D Secure protection which helps to reduce fraud and provide extra security to your online payments. 3DS 2.2 is the latest version and provides a much smoother and safer process for you to authenticate your payments.

Question 2

Is 3DS active on my card?

Accepted Answer

Yes, your card has been enrolled in The Mastercard Identity Check so that wherever you see the online Mastercard Acceptance Mark, your card number will automatically be recognised during checkout. Your card provider is contacted during checkout to confirm your identity as the genuine cardholder.

Question 3

How do I use 3DS?

Accepted Answer

If you have not yet activated your card, you will be prompted to enter information that your card provider will use to confirm your identity. Your information will be validated immediately by your card provider and then you will be prompted to create a password to activate the service. Once activated, your Mastercard card number cannot be used without your personal password for online purchases with online retailers participating in Mastercard 3DS.

If you have already activated your card, after you enter your card number during checkout and submit your order, The Mastercard Identity Check window will appear and your card provider will display an authentication page. Enter your username and password and click « submit ». Once your identity is verified by your card provider, your checkout continues.

Question 4

What is 3DS

Accepted Answer

3DS (also known as ‘Mastercard SecureCode’, ‘Identity Check’ and ‘Verified by Mastercard’) is a standard which helps to reduce fraud and provide extra security to your online payments. 3DS 2.0 is the latest version and provides a much smoother and safer process for you to authenticate your payments.

Is 3DS active on my card?

Question 5

How do I use 3DS?

Accepted Answer

If you have not yet activated your card, you will be prompted to enter information that your card provider will use to confirm your identity. Your information will be validated immediately by your card provider and then you will be prompted to create a password to activate the service. Once activated, your Mastercard card number cannot be used without your personal password for online purchases with online retailers participating in Mastercard SecureCode.