My card is not working

Firstly, check if you havent accidentally frozen your card. You can check this in the ‘Cards’ section of the State Of Cards account.
Make sure there are no security settings that have been blocking your transactions.
If your physical State Of Cards has been damaged or has worn out, you can order a new card. A fee will apply (as set out under “card fee” in the fees & limits schedule), and the estimated delivery date will be provided as soon as you confirm the order.