I made a deposit in the Global Unit Pay payment system using Bitcoin (BTC), but the funds were not credited to my account. What do I do?
Please contact our support team and provide them with the following information:
BTC wallet number from which you sent funds. BTC wallet number to which you sent funds. BTC wallet number to which we can return funds in case of a system error. User ID. Screenshot from Blockchain confirming the sending of funds. Screenshot of the funds request form from your personal account.
Please note: before topping up the State Of Cards payment system account using cryptocurrencies, carefully study the top up instructions. If necessary, be prepared to provide documents confirming the origin of your personal funds.