Please note that all documents related to verification must be submitted in a specially designated section of your account in the State Of Cards payment system. You cannot send documents for verification neither via the support service or by e-mail.
Having an ID card (identity card) in your country is not enough to have an international bank account number (IBAN) - you need a passport for this. If your country does not have passports, then you need to issue an international passport.
If your account in the State Of Cards payment system is not verified, contact support and ask to deactivate your account.
Please don't worry about this.
Please contact support, specialists will help you change your contact number. Please note that your question will be answered within 72 business hours.
Please use the detailed instructions on how to top up an account in the State Of Cards payment system in various ways:
Your account will become active when the verification process of all your documents is complete. The verification result will be sent to you by e-mail.
Please note the following: When registering, use the most complex password with a length of at least 8 characters, which includes Latin letters (at least 1 uppercase and 1 lowercase), numbers and symbols (example of characters: + = & ^ % $ # @ !).
Unfortunately, persons under the age of 18 cannot register with the State Of Cards payment system.
A criminal record clearing form is the legal removal and deletion of a personal criminal record from the National Criminal Register.
To correct your profile data, contact our support team by email and ask to reset your profile form so that you can fill in the correct information.
Please contact our support team and provide them with the following information:
Please contact our support team. Provide the technicians with your User ID and payment confirmation. Specialists will be able to track your payment and find out at what stage the top up is.